Tom Spencer

I was forced to delete and re-install WordPress today in a bid to get rid of a virus known as the Gumblar virus. Thank you to the Blue Tortoise for talking me through this painfully slow process!

I really hope that my effort was successful because, in the process of deleting WordPress, all of my photos and images have been lost. I have backup copies and I will be replacing these over the next couple of weeks, so please bear with me.

I like to think that life is a constant process of creative destruction, and I am hoping that the destruction of my blog will lead to some improvements. I am trialling a new WordPress theme called “Arthemia” which I have been thinking about trying for a little while. Arthemia is a very clean and crisp theme and allows me to feature my newest and most interesting content at the top of the page, which should help direct readers to the articles which are most interesting and useful.

I am a bit worried about the new look though. My previous blog was a nice shade of blue and this new theme is very white, perhaps too white!?

I am also concerned about the two prominent spots for ads in the new theme. This may offend people or turn readers away because it may appear that I am emphasising advertising over ideas and content. My main priority has always been to share ideas about consulting, business strategy and investing, and I can’t help but think that the prominence of advertising might detract from this. Either because it distracts readers from the content on my blog, makes them think that the blog looks cheap and mercenary or, even worse, because it distracts me from the reason why I started the blog in the first place.

So – what do you think? Am I worried about nothing? What would you change about the appearance of this blog?

{ 3 comments }

Share | |

Executives often rely on the advice of expert management consultants. Was it always this way? Where did it all begin?

The very first management consulting firm was Arthur D. Little, founded all the way back in 1886 by a professor at MIT whose name was (funnily enough) Arthur D. Little.

Almost 30 years later, Booz Allen Hamilton was founded in 1914. Booz was the first management consultancy to serve both industry and government clients.

Interestingly, McKinsey & Company was the world’s first pure management and strategy consulting company. Founded in 1926, McKinsey is is now the world’s most prestigious consulting firm.  The culture of the firm was heavily influenced by a man named Marvin Bower, who served as managing director from 1950 to 1967. Bower believed that management consultancies should adhere to the same high professional standards as lawyers and doctors. To this day, the core guiding principle at McKinsey is professionalism.

Boston Consulting Group, arguably the world’s second most presigious consulting firm, was founded in 1963 by Bruce Henderson. It all began when Henderson left Arthur D. Little to accept a challenge from the CEO of the Boston Safe Deposit and Trust Company to start a consulting arm for the bank.

Ten years later, in 1973, Bill Bain and others left the Boston Consulting Group to form Bain & Company, which is also one of the world’s leading consulting firms.

{ 2 comments }

Share | |

I didn’t write this one.  The author, Neal Dodd, is a former McKinsey consultant and has interviewed and prepared well over 100 potential candidates over the years. Neal currently manages Briefcases Direct.

Top tier management consulting companies are the preferred destination for many MBA graduates, as well as graduates with less traditional backgrounds. In general, the consulting positions for those straight out of an undergraduate program are fewer and farther between. That’s because the more junior analyst positions typically don’t lead to partner track consulting positions in most firms; analysts are expected to return to graduate school and only then, should they return, be on a partner track. This can vary from firm to firm but is definitely true for the McKinsey, Bain and BCG type firms.

That doesn’t mean that fresh graduates cannot find positions, even in financial times as difficult as these. Believe or not, consulting companies are busier now than in the prior recession of 2001, so don’t lose hope. I have personally coached over a hundred potential candidates and many were truly amazed that they were able to secure the coveted offer letter during a competitive interviewing season. In order to maximize your chances during the interviewing process, it’s important to prepare carefully, below are some tips to help you ace the interview:

1. Make a good first impression

This goes for any interview you’re on but is particularly true for fields like management consulting. Make sure you look like a consultant – what does that mean? Many of the smart people that interview for consulting positions have not interviewed anywhere before or only for academic type positions. Others are foreign born graduates of top MBA or other programs – whatever, the case may be, they have never interviewed for a top tier management consulting job or similar positions in companies. The fact that these firms interview the brainy types only makes the situation worse. Invest in well made suit, dark blue or grey with or without pinstripes is perfect for men, for women, black can also work. A tie with a splash of color is fine, it can convey a little bit of energy or pizzazz, but nothing too flashy, they like energy but not attention seekers. A briefcase or attaché is a perfect complement to an outfit, you can always borrow a friend or colleague’s and it doesn’t necessarily have to be new to convey a polished look.

2. Keep your poise

Much of the interviewing process is very intense, with some companies intentionally playing “good cop, bad cop” between their interviewers. All this means is that you need to remain poised, don’t let them ruffle your feathers with abrupt or unfriendly behavior, pushing paper around or looking angry. Remember, you’re not here to make friends, you’re here to get a job and they’re here to test whether you can deal with nasty clients, managers and co-workers should the occasion arise. Keep smiling and a resilient positive attitude, you’re interviewers will find it irresistible.

3. Think and listen

This might sound obvious, but most people don’t do this during the case interview and miss the boat on what the interviewer is asking for or don’t get the hints that are being dropped during the discussion. A classic issue for interviewees is writing too much instead of listening to the question being asked. Practice listening to case questions and writing very few words, use symbols for profit (π), revenue (R) and other common words and don’t write down the fluff in the questions, flowery language is there to confuse, good consultants can spot the key facts quickly. Listen and then think about the implications of the question being asked. If there are declining profits in a business that is becoming commoditized, then opine as much and state your rationale. You can be thoughtful and comment on the question at hand based on what you know. Continue this process throughout the case interview, each piece of information is a clue, not just a plug into an equation or out of the box framework so common in business schools.

4. Ask questions

Now that you’re thinking about the case and the information you’re being given, be sure to ask intelligent questions; start a dialogue rather than barreling down a path that is preconceived or based on early inferences on the case at hand. Remember, you are expected to be engaging during team problem solving situations, be sure to appear this way during the interview and engage the interviewer. There is probably a lot you know about a particular industry based on general reading (you should be reading business publications to build your business acumen if you don’t have a typical business background). If the case is about the magazine industry, you should be able to guess what their sources of revenue are without having worked in the business – that’s just common sense, practice applying this common sense. Curiosity is a relentless trait in good consultants, mix this curiosity with intelligent thought to come up with hypothesis driven questions: “One would think that the roofing industry is seasonal…..are there seasonal variations in this company causing cash flow issues?” rather than, “is there uneven earnings throughout the year?”

5. Pass the airport screen

Consultants always ask, is this someone I’d like to be stuck at an airport with for 4 hours or in a small team room for 8 – 12 hours per day for weeks on end? Be sure you’re the type of person that is tolerable, hopefully enjoyable, to be around. Be yourself, don’t be too pushy or aggressive, it just turns people off. Have fun with the interview, if you’ve prepared well it should be fun for both you and the interviewer. Be sure to prepare well for the interview and the fit questions on your background, resume, interests, strengths and weaknesses – these all count, remember, they’re looking for the next round of leaders for their organizations, their people are their product so show them what a great product they’re looking at!

{ 2 comments }

Share | |

Following on from the theme of my last post, which highlighted Alain de Botton’s kinder and gentler philosophy of success, I think it would be valuable to consider why we do what we do. In an attempt to become “successful” many of us work long hours and sacrifice time that could be spent with friends and family. Why?

Tony Robbins is an American self-help writer and professional speaker who believes that there are six basic human needs, and that people are motivated by their desire to fulfill these needs:

1. Certainty/Comfort

We all require a basic level of certainty that we will be able to avoid pain and obtain pleasure. For example, at a very basic level we want the comfort that comes from having a roof over our head, clean water and three meals a day for ourselves and our family.

2. Variety

If life is completely certain and predictable it is likely to become boring. So, we also require some level of variety.

3. Significance

We all require a feeling that we are unique and important, and that our life has meaning. This need can be fulfilled in various ways, one way might be work in a highly paid, highly respected profession.

4. Connection/Love

We all want to feel part of a community, to be cared for and cared about.

5. Growth

Growth is an important part of life in general. We all want to grow, develop and improve our abilities and position in life.

6. Contribution

On some level, we all want to contribute something of value, to help others, or to make the world a better place.

{ 1 comment }

Share | |

TEDx Emerald City

by Tom Spencer on August 28, 2009

in Other stuff,Video

Post image for TEDx Emerald City

Last night I attended my first independently organised TED event, TEDx EmeraldCity.

The event was organised by the ever dynamic and always delightful Melissa O’Young. The name of the event sounds pretty random, and it is, but it is also quite clever. Since this was an Australian TED event the thinking was as follows: Australia – Oz – Wizard of Oz – Emeral City … but of course!

There were twelve of us at the event, all from a diverse range of backgrounds: artist, journalists, lawyers, bloggers, photographer, fashion design, financier, film producers, travellers, and entrepreneurs.   It certainly was an interesting and unlikely group of people to be assembled in the one place, not your ordinary pizza and beer night.

The evening was driven by the high minded desire to share interesting and important ideas, watch a number of TEDTalks videos, network with people from outside our normal group or friends, and to get inspired by new ideas, projects and opportunities. It was an engaging and thought provoking evening, and I feel lucky to have been a part of it.

Over the course of the evening we watched four TEDTalks videos, all very different, all of them fascinating. If you’re interested, I have linked to each them:

  1. Alain de Botton: A kinder, gentler philosophy of success
  2. Dave Eggers’ wish: Once Upon a School
  3. Rick Smolan tells the story of a girl
  4. Eric Lewis plays chaos and harmony

My personal favourite is the one by Alain de Botton on his kinder, gentler philosophy of success.  This talk is particularly relevant and eye opening to all of us who strive for “success”, what ever that may mean. Check it out!

{ 1 comment }

Share | |